Terms & Condtions

Welcome to ET Lab’s website (https://etlab.ae). By accessing and using our website, you agree to the following terms and conditions. Please review them carefully before using our services.

1. General

By accessing this website, you agree to these terms and conditions. ET Lab reserves the right to update, change, or replace any part of these terms by posting updates on the website.

2. Payment Options

We provide multiple secure payment methods for your convenience:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa and MasterCard in AED. All card transactions are securely processed through our payment provider.
  • Tabby: We offer Tabby as a payment option, allowing you to split your payments into manageable, interest-free installments. When you choose Tabby, you will be redirected to Tabby’s platform to complete your payment. By using Tabby, you agree to their terms and conditions.

3. Cancellation & Replacement Policy

If you need to cancel or reschedule your booking for a training session, please contact us at least 24 hours in advance. Cancellations made after this period may result in the loss of any applicable fees.

  1. In case of events’ cancelation by ET Lab for any reason “excluding Force Majure and Hardship reasons”, participants will be eligible for full refund of paid fees to ET Lab Center in the shape of Credit Balance that can be used by participants to book future courses organized by ET lab, and any cash refunds based on the above mentioned cancelation is only subject to the approval of ET Lab based on it’s sole assessment and discretion.
  2. Participants can cancel their booking for any course or event by giving ET lab a notice no later than one month before the date of the event. Participants are eligible for 80% refund of course fees based on meeting the notice period term stated above while the remaining 20% of the course fee may be deducted for administrative expenses and any waiver of the same can be done only by ET Lab based on their own assessment and sole discretion.
  3. No refund will be offered for any cancellation by the participant if the cancellation happened within one month from the course date, or in the case of No-Show, for any reason. ET Lab on it’s own sole discretion may offer the participant the possibility to avail credit balance for the paid amount to organize in booking future courses organized by ET Lab.

4. Force Majeure and Hardship:

Upon the occurrence of any Force Majeure Event (war, natural disasters, pandemic, lockdown, strikes, etc..) or any out of control prevailing circumstances, restrictions, laws and rules enforced by the government or related authorities; ET Lab shall be excused from performance and reserve the right to cancel any scheduled events due to above reasons and shall not be in any obligation for the refund of registration fees – partial or full.

ET Lab may at it’s own discretion offer credit balance for the paid amount for participation in future events (including postponed courses or newly scheduled events) based on the availability of seats in the selected course. Credit balance to be used within the period of 12 months from the date of the awarded credit balance against the canceled event.

5. Governing Law and Jurisdiction

Any purchase, dispute, or claim arising out of or in connection with this website will be governed by and construed in accordance with the laws of the United Arab Emirates (UAE). All legal proceedings must be brought before the courts of the UAE.

6. Merchant Domicile

ET Lab operates under the jurisdiction of the UAE. All services and transactions on this website are carried out in accordance with the laws of the UAE.

7. Address & Contact Information

ET Lab
Address: 8th Floor, Al Masaood Building, Najda St.
Abu Dhabi, UAE.
Phone: +971 2 622 2568
Email: info@etlab.ae

8. Intellectual Property

All content on the ET Lab website, including but not limited to text, images, logos, graphics, and software, is the intellectual property of ET Lab or its content suppliers and is protected by copyright and trademark laws. Unauthorized use of any content is strictly prohibited without our express written consent.

9. Limitation of Liability

ET Lab is not responsible for any damages arising from the use or inability to use the services or materials on this website. This includes any direct, indirect, incidental, or consequential damages.

10. User Conduct

You agree to use our website only for lawful purposes. You must not use the site in any way that causes harm to others or violates any applicable local, national, or international laws.

11. External Links

Our website may contain links to third-party websites. ET Lab is not responsible for the content or practices of these external sites.

12. Termination

We reserve the right to terminate or suspend your access to the website at our discretion, for any reason, without prior notice.

By using our website, you acknowledge that you have read and understood the Terms and Conditions and Privacy Policy.
Thank you for choosing ET Lab.

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