This Privacy Policy describes how ETLab collects, uses, and shares personal information when you visit our website https://etlab.ae/ and/or engage with our services.

1. Information We Collect

We may collect various types of personal information when you interact with our website or use our services, including but not limited to:

• Contact Information: Your name, email address, phone number, and mailing address.

• Account Information: Information you provide when creating an account, such as username and password.

• Booking and Transaction Data: Information related to bookings, reservations, and transactions, including payment information.

• Usage Data: Information about how you use our website and services, including IP address, browser type, device information, and access times.

• Communications: Information you provide when contacting us, subscribing to newsletters, or participating in surveys or promotions.

2. How We Use Your Information

We may use the personal information we collect for various purposes, including:

• Providing and managing our services, including bookings and reservations.

• Personalizing and enhancing your experience on our website.

• Sending you updates, newsletters, and promotional materials, when you have consented to such communications.

• Responding to your inquiries, requests, or customer support needs.

• Analyzing and improving our website’s performance and functionality.

3. Information Sharing

We may share your personal information with:

• Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors and hosting providers.

• Legal Compliance: When required by law or to protect our rights, privacy, safety, or property.

• Business Transfers: In connection with the sale, merger, or transfer of all or a portion of our business or assets.

4. Your Choices

You have the right to:

• Access and correct your personal information.

• Withdraw consent for marketing communications.

• Delete your account and personal data (subject to any legal obligations).

5. Security

We implement reasonable security measures to protect your personal information. However, no data transmission or storage system is entirely secure, so we cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies to collect usage data and improve your browsing experience. You can manage your cookie preferences through your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting a notice on our website.